Office Operations/Health Services

Designed for students who enjoy working with others, Office Operations/Health Services focuses on beginning office work, basic skills and knowledge needed for employment in a health-related field.

Students learn about computers, keyboarding and calculators using the touchtyping method with an emphasis on accuracy and speed. They are exposed to business software including Microsoft Word, Excel and Access. They also learn about infection control, personal care, resident relations, and housekeeping as related to providing indirect care to residents of a health care facility.

Office Operations/Health Services students gain real-world experience and put their skills into practice through job sampling experiences at local businesses and health care and nursing facilities. Upon completion, they are prepared for a range of career opportunities or further training in the business and/ or health care field, such as the Administrative & Medical Office Assistant or Nurse Assistant programs.

Office Operations/Health Services is a Career Studies program for students who want to learn hands-on at an alternative pace. The program meets provisions of students’ individualized educational programs (IEP) through challenging, developmentally appropriate career prep experiences. Career Studies programs have a student-teacher ratio of approximately 12:1 and are taught by educators with substantial experience in their profession.

Career opportunities:

File clerk
Data entry operator
Mailroom clerk/courier
Receptionist/clerical employee
Copy center employee
Health care attendant/helper
Dietary aide
Hospital housekeeping assistant

Units of study:

Computer orientation & keyboarding
Electronic calculator operation
Business office skills
Business & medical terminology
Basic word processing
Basic spread sheets
Basic databases & data entry
Employability skills
Communication skills
Infection control & universal precautions
Personal care for the health field
Bed making
Health care services
Staff relations

Academic Prerequisites:

Students must have passed fourth grade competency tests in math and English.

Professional Requirements:

Proper business attire, including uniform shirt, is required for extended classroom opportunities.

Post-secondary study:

Students completing Office Operations/Health Services also have attended two-year colleges as well as career training programs.

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